Shelby Municipal Utilities now accepts credit card payments through Official Payments. For your convenience, payments can be made 24 hours a day, 7 days a week, by phone or online. (Credit card payments cannot be accepted at the Shelby Municipal Utilities Office.)
Accepted credit cards include Visa, Mastercard, American Express, and Discover. A nominal fee will be charged by Official Payments for processing.
Please provide your utility account number as seen on your bill (including asterisks). For phone payments, call 1-800-272-9829. When given payment options, press 3. Use your phone's * key when entering your account number. When paying online, go to www.officialpayments.com and select "Local Payments." For all payments, use Jurisdiction Code 8419.
Payments in check or cash can be made at the Shelby Municipal Utilities Office at 23 East Main Street, Shelby, OH 44875. A convenient drive-up window is available.